Privacy and your photos

What we do with the photos and the story

• Photos are used only to draw your movie. They are never used to train any system and never shown to anyone outside the people making your movie.
• Deleted on a timer. If you do not order, your photos and previews are deleted within 3 days. If you order, they are deleted 30 days after your movie is approved. If you paid for extra movies, they are kept until those movies are made or refunded, then deleted 30 days after the last one is approved. The finished movie stays available on your link for one year.
• Children's photos. You confirm you have the permission of the child's parent or guardian to use their photo. We do not knowingly accept photos of children without it.
• Who touches the data. Photos are stored with Cloudinary and Supabase. Orders and your preview link run on Supabase. The movie is put together on our own render server and on GPU servers we rent from Runpod. Those servers get the face images made for your movie and the name shown on screen, never your photos, and delete them within an hour of making it. Email runs through Klaviyo and Shopify.
• Featuring your movie. We only ever show a customer's movie as an example if you tick the box that says we may, and you confirm everyone in it agrees.

The store privacy policy covers payments, cookies and the rest.